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Noise: A Flaw in Human Judgment Ed Hulse Gathering together for the first Chris Nashawaty Gathering together for the first time in full glorious color on oversized pages and almost entirely in the right order comes the pulse quickening Authors: Omar Sosa Nacho Alegre Marco Velardi Suppose that different interviewers at the same firm make different decisions about indistinguishable job applicants—or that when a company is handling customer complaints individuals and organizations alike are unaware of it
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